Last updated: 07 July 2025
At Astrology by Shivang, we are committed to delivering your orders safely and efficiently. Please review our shipping policy:
1️⃣ Processing Time
Orders are processed and dispatched within 2 business days after payment confirmation.
Business days are Monday to Saturday, excluding public holidays.
2️⃣ Shipping Methods
We ship via dedicated and reputable courier services.
Shipping charges (if any) are calculated and displayed at checkout.
3️⃣ Domestic Shipping (India)
Delivery times vary by location but typically take 3–7 business days after dispatch.
Tracking information will be shared via email or SMS where available.
4️⃣ International Shipping
We ship internationally where permitted.
Delivery times vary widely depending on destination and customs procedures.
Customers are responsible for any customs duties, taxes, or import fees in the destination country.
We cannot guarantee exact delivery timelines for international orders due to customs clearance variability.
5️⃣ Address Accuracy
Please ensure your shipping address and contact details are correct at checkout.
We are not responsible for delivery failures due to incorrect or incomplete addresses.
6️⃣ Delays
While we aim to deliver promptly, delays may occur due to weather, strikes, customs clearance, or other factors beyond our control.
We will not be liable for delays caused by courier services or customs authorities.
7️⃣ Damaged Shipments
If your order arrives damaged:
Notify us within 3 days of delivery.
Include clear photos of the damage.
We will evaluate the claim and, if approved, offer a replacement or refund per our Refund Policy.
8️⃣ Contact Us
For shipping questions or support:
Email: info@astrologybyshivang.in
Phone: +91 9450416427
