Last updated: 07 July 2025
Welcome to Astrology by Shivang! These Terms and Conditions (“Terms”) govern your use of our website https://astrologybyshivang.in and the purchase of products or services from us. By accessing our website or purchasing from us, you agree to these Terms.
1. General
This website is owned and operated by Shivalika Astrology Consulting Private Limited, trading as Astrology by Shivang, with its registered office in Lucknow, Uttar Pradesh, India.
We sell astrological products, including gemstones, rudraksha, yantras, and related items.
By using this website, you confirm that you are at least 18 years old or accessing it under the supervision of a parent or legal guardian.
2. Products and Disclaimer
All astrological products sold on this website are intended for spiritual or personal use only.
We do not guarantee or claim specific results. The efficacy of astrological remedies is subjective and varies by individual belief.
Product images are for representation only. Natural gemstones and items may have variations in color, shape, size, or appearance.
Customers should consult qualified professionals for medical, legal, or financial advice. Our products and services do not replace such advice.
3. Pricing and Payment
All prices are in Indian Rupees (INR) unless otherwise stated.
Prices are subject to change without prior notice.
Payment must be completed at the time of placing the order through our supported payment methods displayed at checkout.
4. Order Acceptance and Cancellation
We reserve the right to refuse or cancel any order at our discretion.
If an order is cancelled after payment has been made, a full refund will be issued to the original payment method.
Customers may request cancellation of orders before dispatch by contacting our support team.
5. Shipping and Delivery
We ship across India. Shipping methods, charges, and estimated delivery times are displayed during checkout.
Delivery timelines are approximate and may vary due to factors beyond our control.
Customers must provide accurate shipping details. We are not responsible for failed deliveries due to incorrect addresses or contact information.
6. Returns and Refunds
Returns are accepted only for damaged or incorrect items received.
Customers must notify us within 3 days of delivery with clear evidence (such as photos) of the issue.
Return requests are subject to approval. We reserve the right to decline returns if the claim is not valid or the product has been used, worn, or altered.
Approved refunds will be processed within 7–14 business days to the original payment method.
Customized, used, or worn products are not eligible for return or refund.
7. Authenticity and Certification
Where applicable, gemstones may be accompanied by a certificate of authenticity.
We strive to source genuine gemstones, but do not guarantee or take responsibility for astrological or spiritual outcomes claimed by or attributed to such products.
8. Intellectual Property
All content on this website—including images, text, design, and logos—is the property of Shivalika Astrology Consulting Private Limited or used with permission.
No part of this website may be copied, reproduced, or reused without our written consent.
9. Privacy Policy
Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to our data practices. Visit our Privacy Policy page for more details.
10. Limitation of Liability
To the maximum extent permitted by law, Shivalika Astrology Consulting Private Limited, its directors, officers, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from:
The use of or inability to use our website or products
Reliance on any information provided on our website
Purchase, use, or misuse of any product or service obtained from us
We make no warranties, express or implied, regarding the suitability, effectiveness, accuracy, or completeness of any product or information offered.
All products are sold “as is” without warranties of any kind, except as expressly provided.
You agree to use the website and products at your own risk.
In no event shall our total liability to you for any claim exceed the amount paid by you for the specific product in question.
11. Indemnification
You agree to indemnify, defend, and hold harmless Shivalika Astrology Consulting Private Limited, its directors, officers, employees, agents, and affiliates from and against all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to your use of our website or breach of these Terms.
12. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Lucknow, Uttar Pradesh, India.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated date. Your continued use of the website after such changes constitutes your acceptance of the revised Terms.
14. Contact Information
For any questions, support, or concerns, please contact us:
Email: info@astrologybyshivang.in
Phone: +91 9450416427
Address: Lucknow, Uttar Pradesh, India
Website: https://astrologybyshivang.in
